Shipping policy
SHIPPING POLICY
Shipping Rates Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
For bulky or heavy items (such as furniture), additional shipping charges apply due to size and weight. The exact shipping cost will be displayed at checkout before you complete your purchase.
Delivery Timeframes
- Standard shipping: ( 7-14 days) within Australia
- Express shipping: (1-4 days) (if available)
Please note that delivery times may vary depending on your location and product availability.
Processing Time Orders are typically processed within [1-3] business days. You will receive a tracking number once your order has been dispatched.
Shipping Locations We currently ship Australia-wide.
Free Shipping If Applicable
Special Delivery Items
Some items in our store require special freight delivery due to their size or weight (over 30kg). These items will have a notice on the product page asking you to contact us for an exact shipping quote before purchasing.
If a product states "Contact for shipping quote" or mentions special delivery requirements, please email us at robertmarsili@icloud.com with your delivery address before completing your purchase. Additional freight charges may apply based on your location.
Damaged or Lost Items If your item arrives damaged or goes missing in transit, please contact us at (robertmarsili@icloud.com) within 5 days of delivery and we will work with you to resolve the issue.
Contact Us For any shipping-related questions, please contact us at robertmarsili@icloud.com
